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Recruitment in the Retail Sector can be extremely challenging and fast paced. Managing a centralised shared-service that works with managers at a branch level is the goal of many top retailers.
Eploy's ATS (Applicant Tracking System) and Talent CRM is designed to help retailers take control of their hiring processes.
Create a memorable candidate journey with Eploy. Its CRM system, coupled with personalized communication tools, ensures candidates feel valued throughout the recruitment process. This not only enhances their experience but also builds a positive brand image for your retail business.
Eploy transforms onboarding into an engaging and streamlined experience. Its electronic signature and customisable onboarding features ensure new hires are ready to hit the ground running, reducing the time and complexity involved in bringing new staff on board.
With Eploy, managing the high volume of applications during peak seasons becomes a breeze. Its intuitive tools like drag-and-drop pipelines and automated marketing help you stay on top of the recruitment wave, ensuring no candidate is overlooked and every store is staffed efficiently.
Expanding your retail footprint? Eploy's talent pooling and geolocation features help you discover and place the right talent in new locations. Simplified job posting and employee referrals ensure you find local talent efficiently, making new store openings a smooth affair.
There has been a decrease of in-house recruitment teams within the Retail sector utilising ATS/CRM/Talent Pooling for help in filling vacancies (54%). Applicant Tracking Systems are an effective way to recruit proactively and help to manage candidate relationships and could be utilised further within the sector.
Source: 2024 UK Candidate Attraction Survey
How do Retail recruiters succeed with talent attraction? The Sourcing Quadrant shows those channels that are and are not working. Having a great Careers Site is one of the ways in which retailers can attract a decent quantity of candidates, it's a great way to build candidate engagement. However, all those channels in the top quadrants are working towards delivering a mix of quality and quantity of candidates.
Social Media continues to disappoint as an effective sourcing channel and is joined by Generalist Job Boards. This insight may provide some tips for how to use social media to connect with candidates.
Worth mentioning is that programmatic advertising is a channel utilised by this sector. It is delivering the quantity of candidates but has a way to go to get the desired quality.
In Retail and other branch-based businesses, recruitment is expected to increase by 27%, with 57% anticipating no change in levels of hiring. Recruitment marketing budgets are predicted to increase by just 14%, only increasing by 1% compared to 2023. 52% of survey participants see no change to budgets to support any increase in hiring.
With the combination of those involved in recruitment, it's important that there is access to simple, streamlined tools that allow collaborative recruitment on the go. That's why, with Eploy - as well as getting an award-winning Applicant Tracking System, you get a dedicated hiring manager portal that's easy to use. You can raise job requisitions, view and sort candidates, arrange interviews, manage communications and track every action - and more.
Eploy also integrates with leading products and services in recruitment technology, so if you are looking to multi-post jobs through providers such as Retail Week Jobs, Retail Jobs Board or other top retail job boards we can do that too!
The top recruitment challenge for the sector is a scarcity of qualified candidates experienced by over 53% of survey respondents, which is reduced from 60% last year. Addressing challenges to alleviate candidate sourcing will require greater precision in understanding candidate sourcing channels. Other challenges include building a lack of recruitment marketing budgets, building a diverse and inclusive workforce and advertised salaries being lower than the market average.
We know from the Candidate Attraction Report Survey that those who have an active metrics and analytics programme consistently report a greater quality of the candidates they attract.
Having analytics at your fingertips where you can create custom dashboards to measure and monitor means that measurement becomes second nature. With Eploy you get complete recruitment analytics built in that cover every aspect of your hiring process - all in real-time.
Retailers know why delivering a great customer experience is vital - whether it's in-store or online. And it's no different with their recruitment - quite often your customers are your potential candidates too!
At Eploy we've helped many retailers provide a retail level experience for their online applicants, and with Eploy's Award Winning Candidate Portal (OnRec 2022 Award - Best Candidate Experience) you'll be off to a flying start.
Eploy has helped to reduce our reliance on third party recruitment agency services and has improved our service to candidates by allowing us to deploy resources and budgets more efficiently..
Paul McNulty, Former Head of Talent
Matalan
