Arco is the UK’s only integrated services and safety products business.
With nearly 140 years of experience, Arco, based in Hull, is recognised as the UK’s premier safety expert. As the sole provider of integrated safety products and services, its size, scale, and industry reputation contribute to an impressive portfolio of clients and customers.
Arco enhanced the experience of all internal stakeholders and candidates throughout the recruitment process, all while reducing its agency fees by 75% in year 1.
With the support of a dedicated Talent Acquisition (TA) Team and the wider people function, Arco now has a functioning and successful TA structure with Eploy’s recruitment software in place and was recognised as the winner of The Firm Awards 2024 (powered by The Talent Labs) for Outstanding Impact, Transformation and Change.
Defining the Recruitment Strategy
With circa £300m turnover, Arco employs around 1,400 people across the UK and Ireland.
The Talent Acquisition Manager, Jonathan Simmons, joined the business and was tasked with overhauling the Talent Acquisition (TA) function and outdated recruitment processes, which had previously been left untouched for several years, impacting the ability to handle increased levels of recruitment aligned to company transformation and growth.
Arco set out on a transformation programme without a budget increase to develop a strategic Talent Acquisition function.
The objectives were to:
• Address the recruitment challenges with a Talent Acquisition Platform.
• Track performance to maximise recruitment efficiency.
• Deliver and report on KPIs:
o Reduce the average Time to Hire from 74 days in FY22, to 55 days in FY23 and then to 45 days in FY24.
o Halve Agency Spend in FY23 and maintain it in FY24.
o Improve New Starter Attrition to over 90%.
o Reduce Agency Hires to below 10%.
o Increase Offer Acceptance Ratio to 95%
o Reduce Temp Agency spending on for like-for-like hires at the warehouse and production facilities.
Read how Arco approached delivering on the objectives and the results and improvements delivered in the full case study. Click to download.
Recognition for Outstanding Impact, Transformation and Change
Arco’s results and undeniable improvements haven’t gone unnoticed. Arco’s Talent Acquisition Function has been recognised for Outstanding Impact, Transformation and Change by The Talent Labs (Formerly the Firm) following the impressive results achieved after implementing Eploy’s Applicant Tracking System.
“Reflecting on our journey, we are filled with pride - from our dedication to driving change to achieving remarkable milestones.”
Jonathan embraced the challenge of transforming the Talent Acquisition (TA) function and outdated recruitment processes.
Despite the magnitude of change required, working alongside Eploy, the results are a testament to the structured approach to recruitment transformation and change.
The ongoing effort to continually improve is based on a structured plan for the next 18 months, focusing on D&I utilisation, enhancing the employer brand, building a social media presence and refining the EVP for internal and external stakeholders.
Read the full results and improvements delivered in the case study. Click to download.